Frequently Asked Questions
Everything you need to know about your Sanshee experience.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that certain limited-edition releases may be final sale.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3-5 business days. International shipping times vary by location but generally range from 7-14 business days.
Do you restock items that are sold out?
While we try to restock popular essentials, many of our fashion collections are limited runs. We recommend signing up for our newsletter to receive notifications on restocks and new drops.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my Sanshee apparel?
To preserve the quality of the fabric and prints, we recommend washing your items inside out in cold water and hanging them to dry.